Terms of Service & Liability Waiver

To use certain features, you must create an account and provide accurate, current, and complete information. You agree to update your information as needed to keep it accurate. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at help@joinrollout.com of any unauthorized use or security breach. We reserve the right to refuse, suspend, or terminate any username or account for any reason as permitted by these Terms.

You may submit, post, or display content through the Services, including ride details, messages, photos, and profile information (“User Content”). Do not upload media without the consent of identifiable individuals. You retain ownership of your User Content.

By submitting User Content, you grant RollOut a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in connection with operating, improving, and promoting the Services. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe or violate any third-party rights or laws. We may remove or disable access to any User Content at our discretion.

You understand and agree that cycling activities involve inherent and significant risks of bodily injury, death, property damage, and other harms, including but not limited to crashes, collisions, falls, equipment failure, road hazards, weather conditions, traffic, physical injury, and illness, whether caused by you, other riders, third parties, conditions of the road or trail, traffic, weather, animals, mechanical failures, or other causes.

You voluntarily assume all such risks arising from or related to your participation in rides coordinated or discovered through the Services, your use of the Services, and any activities you undertake in connection with the Services, including those that may arise from the negligence of others.

You are solely responsible for evaluating your own fitness, skill level, equipment, route conditions, weather, traffic, and overall safety before participating in any RollOut.

RollOut is a scheduling and coordination platform that helps riders discover and organize rides with other cyclists. Cycling can be dangerous. Group rides increase risks including collisions, falls, mechanical failures, adverse weather, route hazards, and interactions with traffic. The Services may present suggested rides, routes, paces, times, distances, or estimated conditions, but they may be inaccurate, incomplete, or unsuitable for you or current conditions and should not be relied upon as a substitute for your judgment. RollOut does not organize, supervise, lead, or guarantee the safety of any ride. Ride leaders are independent users of the platform, not RollOut employees, agents, or representatives.

RollOut does not provide medical, fitness, training, coaching, or professional safety advice. You certify that you are physically fit, have sufficiently trained for participation in cycling activities, and have not been advised otherwise by a qualified medical professional.

You should consult a physician before beginning or modifying any exercise program. You are solely responsible for evaluating your fitness, health status, skills, equipment, and route safety, and for deciding whether to participate in any ride, pace, or distance. Stop using the Services and seek medical attention if you experience dizziness, fainting, shortness of breath, or other concerning symptoms.

You acknowledge that RollOut does not provide medical care, emergency response, or rescue services, and that you will not rely on the Services for such purposes.

You are solely responsible for complying with all applicable laws and regulations while using the Services and participating in any ride, including traffic and trail laws, right-of-way rules, helmet requirements, and local ordinances. You are solely responsible for selecting, inspecting, maintaining, and using appropriate protective and visibility equipment, including a properly fitted helmet, lights, reflectors, and high-visibility clothing, as well as a properly maintained bicycle and other gear.

You are solely responsible for your own conduct, equipment, and safety, and for confirming ride details (time, location, distance, pace) before participating. RollOut provides general group riding guidance in its Group Riding Guide; following this guidance is encouraged but does not replace your own judgment, experience, and responsibility for your own safety.

To the fullest extent permitted by law, you hereby release, discharge, and hold harmless RollOut, its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your participation in any ride or event arranged through the Services, your User Content, or your violation of these Terms or any laws, including those arising from the negligence of RollOut or others. This release does not apply to the extent prohibited by applicable law and does not waive claims based on RollOut’s willful misconduct or gross negligence where such a waiver is prohibited.

You agree to defend, indemnify, and hold harmless RollOut and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (1) your access to or use of the Services; (2) your participation in rides or events; (3) your User Content; or (4) your violation of these Terms or any applicable law.

To the fullest extent permitted by law, RollOut will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or other intangible losses, arising out of or related to your use of or inability to use the Services, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, RollOut’s total liability for any claim arising out of or relating to the Services or these Terms is limited to the greater of USD $100 or the amount you paid to RollOut for the Services in the 12 months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability; in such cases, the foregoing limitations apply to the maximum extent permitted by law.

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. RollOut disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that content, routes, maps, or data will be accurate, reliable, current, or complete.

The Services may use GPS, Wi-Fi, Bluetooth, cellular, sensors, and third-party map data to provide location-based features. Accuracy is not guaranteed and may be affected by device settings, signal quality, terrain, construction, closures, weather, and third-party data. Maps, routes, elevation, pace, and distance estimates may be incomplete, inaccurate, dangerous, closed, or unsuitable. Always verify conditions independently and obey signs, laws, and directions. Continued use of GPS running in the background can decrease battery life.

The Services may incorporate or link to third-party services, content, and tools, including app stores (e.g., Apple App Store), mapping providers (e.g., Google Maps or similar), hosting providers, analytics, and payment processors (collectively, “Third-Party Services”). Your use of Third-Party Services is subject to their own terms and privacy practices. RollOut is not responsible for Third-Party Services. If you make payments through the Services, additional terms from the payment processor will apply. You authorize us to share information with Third-Party Services as reasonably necessary to provide the Services.

The Services, including the App, Site, software, features, text, graphics, photos, videos, logos, and the RollOut name and wordmark, and all related intellectual property rights are owned by RollOut or its licensors and are protected by law. Subject to your compliance with these Terms, RollOut grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use one copy of the App on a device you own or control and to access and use the Site solely for your personal, non-commercial use, except as expressly permitted below for Club/Shop Accounts.

Club/Shop Account Commercial-Use Carve-Out. If we approve your account as a verified cycling club, team, event organizer, or bicycle retailer/repair shop (each, a “Club/Shop Account”), we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services for limited ride-related promotional purposes, solely to: (a) create, list, and promote rides or cycling events; (b) include ride-related sponsor acknowledgments; and (c) include shop/club identifying information and ride-related offers (e.g., shop name, location, hours, links, and discounts) in connection with a specific ride or cycling event. This carve-out does not permit general advertising, unsolicited marketing, lead generation, resale of user data, or any other commercial use not expressly described here. We may impose additional requirements (including verification, labeling, content limits, and anti-spam rules) and may suspend or revoke Club/Shop Account status at any time.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent such restrictions are prohibited by applicable law. All rights not expressly granted are reserved.

We respect intellectual property rights. If you believe content on the Services infringes your copyright, please send a DMCA notice to our designated agent at Copyright Manager, RollOut Cycling LLC, 2650 Augusta Street, Greenville, SC 29605-1955, (650) 678-4524, copyright@joinrollout.com, with the following: (1) a physical or electronic signature of the copyright owner or authorized agent; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it; (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. Counter-notices may be sent to copyright@joinrollout.com with information meeting 17 U.S.C. § 512(g) requirements.

In accordance with the Digital Millennium Copyright Act and other applicable law, RollOut has adopted a policy of terminating, in appropriate circumstances and in our sole discretion, the accounts of users who are deemed to be repeat infringers, regardless of whether the infringement is repeated of the same work or involves different works. We may also, in our sole discretion, limit access to the Services and/or remove or disable access to User Content alleged to be infringing. We may take these actions without prior notice and at any time, including upon receipt of multiple DMCA notices relating to a user.

If you downloaded the App from the Apple App Store, you acknowledge and agree that: (1) these Terms are between you and RollOut, not Apple; (2) Apple is not responsible for the App or its content; (3) Apple has no obligation to provide maintenance or support; (4) to the extent any warranty applies, we are solely responsible, and Apple will have no warranty obligation; (5) we, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession or use of the App; (6) in the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement, and discharge of such claim; and (7) you represent and warrant that you are not located in a country subject to a U.S. Government embargo or on any U.S. Government list of prohibited or restricted parties. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary.

Certain features may be offered for a fee. Any pricing, subscription periods, renewal terms, free trials, and cancellation rights will be disclosed at the point of purchase. If you enroll in auto-renewing subscriptions, you authorize recurring charges until you cancel as described at purchase or in your device account settings. Taxes may apply. We may change prices and billing terms upon notice to the extent permitted by law. Refunds are handled in accordance with our policies and, where applicable, the policies of the platform through which you purchased.

We may suspend or terminate your access to the Services, remove User Content, or deactivate your account at any time and for any reason, including actual or suspected violations of these Terms, including violations of Section 13 (DMCA Policy), harm or risk to other users or the public, or legal compliance. You may stop using the Services and delete your account at any time. Upon termination, the license granted to you terminates, but the following sections survive: 2. User-Generated Content only as it relates to RollOut’s right to retain and display your name on the rides you’ve led; 3. Assumption of Risk; 4. Safety Warnings and No Medical Advice; 6. Release and Waiver of Liability; 7. Indemnification; 8. Limitation of Liability; 9. Disclaimer of Warranties; 12. Intellectual Property; 17. Dispute Resolution; 18. Governing Law; and 24. Miscellaneous.

Please read this section carefully. It affects your rights.

Informal Resolution Required. Before either party may initiate arbitration to resolve any disputes, claims, or controversies arising out of or relating to these Terms or the Services, the party must first send the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute and the relief sought. The Notice must include the claimant’s name, contact information, account email (if applicable), and sufficient detail to evaluate the claim. Notices to RollOut must be sent to: help@joinrollout.com. The parties agree to attempt in good faith to resolve the dispute informally for 60 days after the Notice is received (the “Informal Resolution Period”). If the dispute is not resolved within the Informal Resolution Period, either party may commence arbitration. The statute of limitations and any filing deadlines are tolled during the Informal Resolution Period.

Binding Arbitration and Class Action Waiver. Should the dispute not be resolved during the Informal Resolution Period, the parties agree to final and binding arbitration administered by the American Arbitration Association under its rules, on an individual basis only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator has exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement. You and RollOut agree that class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted. You may opt out of arbitration within 30 days of account creation by sending written notice to help@joinrollout.com.

Small Claims Court Carve-Out. Either party may bring an individual action in small claims court for disputes, claims, or controversies arising out of or relating to these Terms or the Services within that court’s jurisdiction, so long as the action remains in small claims court and proceeds only on an individual (non-class, non-representative) basis.

Nothing in this section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

These Terms and any disputes arising out of or relating to them or the Services are governed by the laws of South Carolina, without regard to its conflict of laws principles.

Ride details (schedules, routes, distances, pace, leader information) are provided by users and may change without notice. RollOut does not guarantee the accuracy, completeness, or availability of any ride listing.

The Services are not intended for, and we do not knowingly permit use by, minors. You must be at least the age of majority in your applicable jurisdiction of residence to use the Services. By using the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to comply with them.

We reserve the right to terminate Services to anyone found in violation of this section. If you believe an account has been created in violation of this section, contact help@joinrollout.com.

You agree not to:

• Use the Services for any unlawful, unsafe, deceptive, or fraudulent purpose, or to violate any traffic, road, trail, or park laws, regulations, or rules.
• Harass, threaten, endanger, or harm any person in connection with your use of the Services, or organize rides in a manner that unreasonably endangers participants or the public.
• Upload or share content—including your profile, photos, ride details, the plan, route files, connection requests, and rallies—that is false, misleading, defamatory, obscene, pornographic, hateful, infringing, or otherwise objectionable.
• Interfere with or disrupt the Services, including by introducing malware, scraping, reverse engineering, or attempting to circumvent security or access controls.
• Access or use another user’s account without permission.
• Use automated means to access the Services or collect data without our prior written consent.
• Use the Services for commercial solicitation, advertising, or promotion except as expressly permitted under “Club and Bike Shop Promotional Use” below.

Club and Bike Shop Promotional Use. We may permit certain accounts registered as cycling clubs, teams, event organizers, or bicycle retailers/repair shops (each, a “Club/Shop Account”) to use the Services for limited ride-related promotion, including creating and promoting rides, posting ride announcements, and including ride-related sponsor or shop information (e.g., shop name, location, hours, links, discounts, or sponsor acknowledgments) solely in connection with cycling rides or events. Club/Shop Accounts must comply with these Terms and any additional requirements we publish or provide (including verification, labeling, content limits, and anti-spam rules). We may suspend or revoke Club/Shop Account promotional privileges at any time in our discretion, including for excessive posting, spam, misleading promotions, unsafe ride practices, or user complaints.

For clarity, unless we expressly agree otherwise in writing, the Services may not be used for: (a) general advertising unrelated to a specific ride or cycling event; (b) unsolicited direct marketing to users; (c) lead generation or resale of user data; (d) promotions for non-cycling products/services; or (e) any promotion that violates applicable law or platform policies.

RollOut has zero tolerance for violations of Acceptable Use. You can report violations any time from within RollOut, or by emailing help@joinrollout.com, as described on our Support page. We review every report and act on it within 24 hours: content that violates these Terms is removed, and the offending user is removed and banned from RollOut. You can also block any user from within RollOut.

RollOut may remove any content, and suspend or terminate any account, that violates these Terms, at its discretion and without prior notice.

We may modify or discontinue all or part of the Services at any time. We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on the Site or App, and updating the Effective Date, and we may provide additional notice as required by law or at our discretion. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

Questions about these Terms can be sent to help@joinrollout.com.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction. These Terms constitute the entire agreement between you and RollOut regarding the Services and supersede all prior agreements or understandings relating to the Services.